Shipping & Returns
Shipping Domestic
Orders usually ship within three (3) business days from the time of receipt. (Note: Delays may occur during busy holiday seasons, and may also occur due to weather conditions.) We have a flat-rate shipping fee at this time for all orders within the 50 U.S. states and territories.
Shipping International
Coming Soon!
Returns
Thank you for shopping at PUEOKEA FARMS. If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 10 days of the original purchase of the product.
To be eligible for a return, please make sure that:
The product was purchased in the last 10 days
The product is in its original packaging
The product isn't used or damaged
You have the receipt, email confirmation, or proof of purchase
Products that do not meet these criteria will not be considered for return. Please contact us before you send the product:
By email: info@pueokeafarms.com
Send the product with its original packing and the receipt or proof of purchase, to:
PUEOKEA FARMS
37 Makawao Ave
Pukalani, HI 96768 USA
Shipping charges
Shipping charges incurred in connection with the return of a product are non-
refundable.
You are responsible for paying the costs of shipping and for the risk of loss
of or damage to the product during shipping, both to and from PUEOKEA FARMS.
Damaged items
If you received a damaged product, please notify us immediately for
assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us by email: info@pueokeafarms.com